All Services
Your IT Department, Elevated

Managed IT Services

Comprehensive managed IT services — helpdesk, infrastructure management, vendor management, and strategic IT advisory — that give you enterprise-grade IT capability without the overhead of building it in-house.

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40%
Average IT cost reduction vs. in-house
< 4 hours
Mean time to resolution for critical issues
99.9%
System availability SLA
100%
Compliance with IT governance frameworks

For many organizations, building and maintaining a world-class IT function in-house is neither practical nor cost-effective. Evanston's Managed IT Services practice provides the full spectrum of IT support and management — from day-to-day helpdesk to strategic technology planning — as a scalable, predictable monthly service.

Through our partnership with Simnet.ca, we bring carrier-grade infrastructure management capabilities to organizations of all sizes. Whether you need to supplement an existing IT team or outsource your entire IT function, we deliver.

What We Deliver

24/7 helpdesk and end-user support
Infrastructure monitoring and management
Patch management and vulnerability remediation
Vendor management and procurement
IT asset management and lifecycle planning
Business continuity and disaster recovery
IT strategy and roadmap development
Technology refresh planning and budgeting

Use Cases

Full IT Outsourcing

Complete management of your IT environment — infrastructure, helpdesk, vendors, and strategy — as a single monthly service.

IT Staff Augmentation

Supplement your existing IT team with specialized skills — cloud architects, security engineers, data engineers — on a flexible basis.

Technology Refresh

Structured programs to assess, plan, and execute technology refresh cycles — ensuring your infrastructure stays current without budget surprises.

IT for African Operations

Specialized IT management for organizations operating in African markets — with local knowledge, regional vendor relationships, and on-the-ground support.

Ready to Get Started with Managed IT Services?

Schedule a consultation with our team to discuss your specific needs and how we can help you achieve your goals.

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